HAWKSTACK TECHNOLOGIES

Privacy Policy

Effective Date :25/05/2026

HawkStack Technologies values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or use

https://training.hawkstack.com/

1

Information We Collect

Personal Information: Full name, email address, phone number, company/organizational affiliation, and billing/payment details processed securely via our third-party payment gateways; HawkStack does not store raw credit card numbers.

Learning & Usage Data: Course progress, quiz and exam scores, certification history, login timestamps, IP addresses, browser types, operating systems, and platform interaction analytics.

2

Legal Basis for Processing (GDPR Compliance)

If you reside within the European Economic Area (EEA) or jurisdictions with similar data protection laws, our legal bases for processing your data include:

Performance of a Contract: Necessary to provide you with access to the courses, manage your account, and issue certifications.

Legitimate Interests: Necessary to improve platform security, analyze usage trends, prevent fraud, and optimize our educational content.

Consent: Where you have explicitly opted-in to receive marketing materials, which you can withdraw at any time.

3

How We Use Your Information

We utilize your data to manage your account, deliver training courses, track learning progress, issue certificates, process secure payments, send transactional updates, maintain platform security, and analyze performance to improve our user experience.

4

Data Sharing and International Transfers

No Sale of Data: HawkStack does not sell, rent, or trade your personal information to third parties.

Third-Party Service Providers: We may share data with trusted partners who assist us in operating our platform, including cloud infrastructure providers, payment processors, customer support software, and analytics services. All third parties are contractually bound to maintain strict confidentiality and security standards.

International Transfers: Your information may be transferred to and maintained on servers located outside your home country By using the platform, you consent to the transfer of information to countries where our cloud infrastructure operates, ensuring appropriate standard contractual clauses or data protection safeguards are in place

5

Data Security and Retention

Security Measures: We implement industry-standard technical, administrative, and physical safeguards, including SSL/TLS encryption, to protect data from unauthorized access, loss, or alteration. However, no internet-based transmission is 100% secure.

Retention: We retain your personal information only for as long as your account remains active, as needed to provide you with your training history and certificates, or as required to comply with legal, tax, and auditing obligations.

6

Your Rights (GDPR / CCPA / Global Privacy Rights)

Depending on your geographic location, you may possess the following rights regarding your personal data:

Right to Access/Portability: Request a copy of the personal data we hold about you.

Right to Correction: Request that we update or correct inaccurate information.

Right to Erasure / Right to be Forgotten: Request the permanent deletion of your account and personal data, subject to certain legal retention overrides.

To exercise any of these rights, please contact our dedicated data privacy desk at support@hawkstack.com.

7

Third-Party Services

Our platform contains integrations with third-party tools, such as video players or payment processors. We do not control their tracking technologies or privacy practices. We encourage you to review the privacy policies of those external services.

8

Contact Us

HawkStack Technologies

Website: https://training.hawkstack.com/

Email: support@hawkstack.com